Preferred approach to using pronouns in business communication

Subject : Business

Question: In business communication, what is the preferred approach to using pronouns?

Multiple Choice

A) If unsure of a specific gender, use traditional gender pronouns.

B) He and his are always used as pronouns in formal business writing.

C) Use plural nouns and pronouns, even when referring to the action of an individual.

D) Gendered pronouns are preferred over revising a sentence to make pronouns

Expert Verified Solution:

The correct answer is:

C) Use plural nouns and pronouns, even when referring to the action of an individual.

Explanation:

Using plural nouns and pronouns, such as “they” and “their,” is a preferred approach in business communication when referring to individuals, especially to avoid assuming or specifying gender. This approach is inclusive and helps ensure clarity and neutrality in formal writing.

In contrast:

A) If unsure of a specific gender, use traditional gender pronouns can be problematic as it may not be inclusive or respectful of all gender identities.

B) He and his are always used as pronouns in formal business writing is outdated and non-inclusive, as it assumes a male default.

D) Gendered pronouns are preferred over revising a sentence to make pronouns is not recommended because it may exclude or misrepresent individuals who do not identify with traditional gender pronouns.